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Technical Support

From the moment you receive your product, throughout the duration of your warranty and even after your warranty has expired, we are here to support you. If you require any assistance setting up or using your product, or have any problems at all, we can provide free technical support via telephone and email.

On-Site Support & Maintenance

If needed, we can provide an installation service for any of our products with additional cost. We can also set up service-level agreements for larger projects that require maintenance contracts with nationwide coverage.

Extended Warranty*

All of our commercial display products come with a 2-year commercial warranty as standard but if you want to extend this you can upgrade this to cover a 5 year period at point of purchase.

Training

As well as providing free remote CMS training sessions and zoom we can also visit you to deliver bespoke training for our software and hardware**

Advanced Replacements*

Should your display suffer from any kind of hardware failure during the warranty period we will send you an advanced replacement and arrange for your old display to be collected, free of charge. This ensures no downtime where you are without a screen.

3D Rendering

Want to know how a particular screen will look once installed? Send us a photo of the location and we will create a 3D rendering of any screen in situ to help you to visualize how amazing it will look.

Customization*

Your display can be customized to suit your requirements by adding your logo or printed graphics or even tailoring the color of a display. We can also carry out hardware modifications to existing products or manufacture bespoke solutions for special projects.

Extras*

As well as being able to provide application, accessories and add-ons, such as self-service apps, sensors, CCTV and video wall controllers, we can also supply custom made flight cases which are great if a display needs to be moved safely from place to place.

Service Point

Banda Aceh

Lhokseumawe

Medan

Pematang Siantar

Pakanbaru

Jambi

Padang

Prabumulih

Palembang

Bengkulu

Pangkal Pinang

Bandar Lampung

DKI Jakarta

Serang

Tangerang

Bekasi

Karawang

Bandung

Bogor

Sukabumi

Subang

Tasikmalaya

Cirebon

Kuningan

Semarang

Surakarta

Purwokerta

DI Yogyakarta

Surabaya

Gresik

Malang

Banyuwangi

Tuban

Kediri

Blitar

Jember

Denpasar

Sumbawa

Mataram

Bima

Kupang

Kendari

Kendari

Makassar

Palu

Gorontalo

Manado

Banjarmasin

Pontianak

Balikpapan

Palangkaraya

Samarinda

Ambon

Jayapura

IKN

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